Refund Policy

RETURN POLICY
Last updated November 30, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase due to existing damages or misleading sizing guidelines, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at contact@glowactivewear.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:
 
Glow Activewear
Attn: Returns
RMA #
751 Linden Blvd STE A PMB2005  
Brooklyn, NY 11203  
United States  
Return shipping charges will be paid by us. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 20% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     If you’re looking to return or exchange your order if it's damaged, we're here to help! We offer free returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.   
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
‪(929) 352-7038‬ 
contact@glowactivewear.com 

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